Product Support


Current Download (version 7.1):

http://devcdn.avanquest.com/rw/StellarPhoenixMacDataRecovery.dmg

NOTE: As of January 6, 2017 all license keys issued are for version 7.1. If you purchased on or after this date and your license key does not work, please re-download from the link above.


Billing Questions:

For billing questions please visit the contact Safecart Customer Service portal:

https://www.safecart.com/help-center/contact


Customer Service:

For questions regarding your download or license key please contact SoftCity Customer Service:

SoftCity Customer Service: support-rw@softcity.com


Technical Support:

For technical support, please contact Stellar Phoenix:

Stellar Phoenix Technical Support: support@stellarinfo.com

 

Frequently Asked Questions:

How do I activate Stellar Phoenix Mac Data Recovery after purchase?

How do I uninstall Stellar Phoenix Mac Data Recovery?


Answers to Frequently Asked Questions:

How do I activate Stellar Phoenix Mac Data Recovery after purchase?

1. Go to the 'Tools' menu and click 'Register'.
2. The registration window pops-up. Select the option, 'I have a key to register the product' and Click 'OK'.
3. Enter the Activation key (license key) you received via email and click 'OK' to finish-up the activation process.


How do I uninstall Stellar Phoenix Mac Data Recovery?

1. Close Stellar Phoenix Mac Data Recovery (if open)
2. Open the Applications Folder
3. Drag the Stellar Phoenix Mac Data Recovery icon to the Trash to begin the uninstall process.

 

System Requirements

Current version: 7.1
Processor: Intel
Supported OS: macOS Sierra 10.12, OS X El Capitan 10.11, Yosemite 10.10, Mavericks 10.9, Mountain Lion 10.8, Lion 10.7, Snow Leopard 10.6
Memory: 50MB Free Space
RAM: 1 GB
Download File Size: 10.8MB